Returns and Refunds
Returns will be honoured if appropriate request is made via email to firstname.lastname@example.org within fourteen days from the date of delivery. Items must be returned in their original condition via signed delivery by one of our shipping partners. Please note that you are liable for any diminished value of the product resulting from the handling of the product in any way other than what is necessary to establish the nature, characteristics and functioning of the product while you are responsible for it, including but not limited to, in the context of a return, when the product is in transit back to the seller. The refund shall be issued upon the receipt of returned item, within ten working days. We reserve the right to deduct any customs duties and taxes incurred in relation to the return of the item. Please note that items personalised, bespoke, or otherwise adjusted cannot be returned.